Heath Lodge Hotel nr NEC
Booked this b&b as it was near to NEC. Read previous mixed reviews but prepared to give it a try with open mind. It was clean and food was Ok, but the room was the tiniest I have ever been in. I'm average build and had to manoeuvre to sit on the loo! We had to take it in turns to move in bed it was so small. Customer service was not high on owners priority list. Served a purpose bit next time will pay more for a better place or do the length journey in one day.
Excellent value. Warm greeting, clean room with all that was needed with teas, coffees, chocolate drinks and biscuits, shower a good temperature, so quiet, parking no problem. Can’t understand the nasty review I’d strongly recommend this based on its price and reasonable quality. The breakfast was cooked well. Spotlessly clean.
My friend and I stayed here while we were visiting an expo for 2 days at the NEC. The gentleman who worked here is a lovely man who make sure you have everything you need and advice for local area (food,shops, etc). In the evening of our stay he quoted “we do a great breakfast in the morning” he was not wrong very basic breakfast but very well cooked and again very well looked after. The beds were comfortable allowing us a lovely nights sleep, few issues with remote not working but for the less lazy people the buttons on the tv were easy to use. Overall a fantastic stay and would definitely recommended and stay again!
Hotel should be reported. Bare wires in the room, Mould around windows. Dirty floor and sink was in room as bathroom not big enough to accommodate. We were booked for 5 nights but after seeing the room we left after 5 minutes and booked in Holiday Inn instead. Hotel still charged full booking price. Had friends joining us and immediately told them to rebook elsewhere. Avoid at all costs there are far superior hotels for the same price. Shocking!!!
Stayed for 1 night as we were attending a concert at the Genting Arena. Excellent location for the trip, bus stop outside the hotel straight to the Arena, the one and only member of staff that we encountered was very helpful in helping us to get around. He gave us a map and information on the bus numbers and Stops. The room was warm and clean and comfy, I was impressed by the drapes, very classy throughout the public areas, the full English breakfast was also good, would stay again if needed and recommend it for a short stay.
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