Staycity Aparthotels Newhall Square
Just a quick message to say what a fabulous hotel and more than anything what fabulous staff. Jaspal is a amazing member of your team and deserves many awards and recognition- Thank you very much for our lovely stay!
Stayed here when I went to Birmingham for a work event. Company had booked us in for a 3 night stay. Was pleasantly surprised when I entered the room to see a very well presented room, with even a 'sleep well' pillow spray! Toiletries were good, and was useful to have complimentary water. The only shame was that the iron in my room didn't work! but the reception was very useful and helped to change it. Breakfast in the morning was very good, and on my last day, I had to leave extra early - they offered to give me some breakfast to take away! All in all, I really enjoyed my trip.
I've been working in central Birmingham for almost a year now and have stayed a collective 180 nights since last July. I've stayed at the Birmingham Crowne Plaza on many occasions and it is my favourite chain hotel in Birmingham. I like: 1. The location is handy for New Street Station area. 2. All the staff are friendly and very efficient at their jobs. 3. They consistently look after IHG frequently travellers with upgrades to the Club Floor. 4. The gym is never crowded but well maintained. 5. The hotel restaurant is reasonably priced and of a decent quality. 6. The showers are always consistent. 7. Towels and flannels are plentiful. 8. The beds are comfortable and large. Could improve: 1. The rooms are rather dated and have certainly been lived in. 2. The air conditioning doesn't always. I recommend this hotel. I stay there often and the staff are its best asset. The government rate is affordable for most public sector organisations.
Stayed in Birmingham for three days in May and had an amazing time. We were made so welcome in the Crowne Plaza and were surprised and thankful when we arrived after a very early flight to be told our room was ready and we could go straight up. I booked a room giving us access to the club lounge and it was well worth paying the extra money. Very convenient to the train station with fast trains to the airport and a short walk to the bullring in one direction and the canal district in the other. Great staff, food and comfort, I would recommend this hotel.
There are a couple of minor reasons that I have given 3 stars rather than 4. The hotel had no parking (I think it's currently being renovated) so had to park in the Mailbox carpark nearby - this was £21 for 24 hours although you can get your ticket validated at reception for 15% off. If you were staying for a few nights with a car this would add up. There is a lot of building work going on in the area which was fairly loud and right opposite my room. Although I believe the rate I paid was expensive, it is a nice hotel with good facilities. Breakfast was very good, and front desk staff were friendly. My room and bathroom were clean and bed comfortable. I would happily stay here again.
Staff very friendly and room comfortable. The food on offer was good although limited in choice. The apartment was very clean and well situated for visiting Birmingham. Will definitely use again in other cities.
Very clean, modern and spacious apartment. Great location near everything. About 10 to fifteen minute walk from Birmingham New Street or to the Arena. 24/7 reception to make you feel safe too. Supermarket 1 minute away for supplies! Staff are very friendly. Comfy bed and large sofa bed too. Coffee, tea bags, sugar and milk sachets were provided too. Will be staying again for sure.
First time I had stayed here & very happy to go again. Staff on reception were very helpful and then access to the room was very easy. Open plan-ish apartment and everything you need really. Shower was really powerful & just made my day!!! Bed very comfy and very big. Co-op next door if you want to get rations in. On leaving I got a 10% voucher off for next time . Nice touch
this is the first time we have stayed in this sort of hotel and where very impressed .we thought it was a great idea to have an apartment within a hotel it had every thing we wanted a dining room /lounge with sofa the bedroom was a nice size with plenty of storage for clothes .the bathroom a nice size with shower and the kitchen had every thig we wanted we used the toaster -microwave -fridge and dishwasher there was also a hob sink and washing machine plus ample plates cups and cutlery .the staff where very pleasant and polite .there was a nice selection of food and drink available in the reception area and always someone there to help and assist plus a nice seating area if you just want to relax .the hotel is an ideal location for the shops and the Birmingham arena which are all within walking distance we will definatley stay again
The staff here was really helpful Throughout the entire stay and the room itself was very tidy, the reception area was a little crowded but apart from that it was amazing. Would 100% recommend to anyone.
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