Hampton by Hilton Birmingham Jewellery
I've been working in central Birmingham for almost a year now and have stayed a collective 180 nights since last July. I've stayed at the Hampton By Hilton Jewellery Quarter hotel on multiple occasions in that time. In its favour: 1. The hotel is right next to St Paul's tram stop. This is handy when travelling out of hours but is of no use when trying to get a tram back into central Birmingham with a suitcase between 8am and 9am in the morning. The trams then are too busy and on several occasions I have not been able to board. Due to this I tend now to only stay one night at a time and pack accordingly. 2. The hotel is always well priced compared to other chain hotels in the city. 3. The rooms are well kept and functional but the windows do not open and so sometimes rooms can appear damp. 4. Staff are generally very helpful, although Clint could benefit from a week at customer service school. 5. Hiltonhonors customers generally seem to get both bonus points and drink/sweets which is a nice touch. 6. The free breakfast is okay. 7. The showers are very agreeable. 8. The beds are comfortable. Against: 1. I haven't recognised an upgrade from a standard room. 2. I wish the windows would open to air the rooms. 3. There is a fair amount of noise in the hotel. 4. The surrounding area is not the best location and on a busy road. I would recommend this hotel for a short stay. It suits a traveller on a budget and on that basis it is worth the money. The staff generally do their best.
Great service, awesome team, clean and modern hotel. Repeat visit and we were not disappointed. Overnight stay for the Velo event. Team put out the breakfast early on the Sunday morning due to the number of riders staying in the hotel...absolutely brilliant of them to do that...Perfect for what we needed. The team were polite courteous and were willing to help. Would definitely stay again
Was going to an event and this was the perfect place to stay.Would definitely use this Hotel again and would recommend to others. The in room amenities are adequate and there is 24 hr food and drink selection.
I have stayed here before, and I will stay again. I am a Hilton member so get really good deals and find this comfortable and convenient. I have always found the staff to be very pleasant and helpful and I do make the most of the included breakfast. I get to Birmingham once or twice a year and see no reason to change from staying here. This I used the car parking in Newhall Street which whilst a short walk away was pretty convenient and the Hampton deal for parking was much better than the walk up rates.
The hotel rooms were very clean and the service was great. There was noise from the room above my room also other family members felt that the walls could be better sound proofed. The breakfast was very good and there was plenty of it.
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